Shipping & Delivery Policy
Processing/Production time:
From an environmental aspect, all our pieces are made to order to avoid waste of raw materials, which also enables you to receive your pieces in their best condition.
- Many of our items are made to order and customizable which will require 2-10 working days for production.
- Processing/production times may be longer than 12 days during the holidays (specifically in January).
- We use USPS as our general shipping.
- Free general shipping for all orders worldwide.
- We will send you the USPS tracking number after we send out the package.
Shipping time:
Two shipping methods are available in our online store (General Shipping and Expedited Shipping).
General Shipping
- Free shipping worldwide
- Domestic (United States) Shipping Time: 5-15 Business Days after processing/production time
- Other Regions Shipping Time: 5-12 Business Days after processing/production time
Expedited Shipping
- Domestic (United States) Shipping Time: 3-5 Business Days after processing/production time
- Expedited shipping fee within the United States: $30.00
- Other Regions Shipping Time: 3-5 Business Days after processing/production time
- Expedited shipping fee out of the United States: $40.00
About Taxes & Duties
No customs duties are paid on shipments sent from all of our warehouses. Therefore, any and all customs or import duties would be charged once the package arrives in the destination country. These charges, if any, must be paid by the customer. If the customer refuses to accept the package due to import duties or taxes, they will assume full responsibility for all return shipping, customs fees, and handling charges.
Need Help?
If you have any other questions or concerns, please drop us a line.
Email: service@rebekjewelry.com